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Request ThinkTank Support

Company Name:
Customer's Name:
Customer's Email:
Your Name (if different):
Your Email (if different):
Phone Number:
Hardware Location: (city, state, country, etc)
   
What Style of Hardware:
Hardware Serial Number:

Is this a new installation or an existing:
Existing
New

Are you having trouble with a particular course or all courses:

Has anything changed with your hardware software or network?

OPTIONAL FILE UPLOADS

You may use the following file uploads to attach files to this support request.

STUDENTS.MDB (default location is \\thinktank\thinktank\students.mdb)

TRAINING.MDB (default location is \\thinktank\training\training.mdb)

THINKTANK.INI (default location is \\thinktank\thinktank\thinktank.ini)

THINKTANK.TXT (this file can be generated by downloading and running this batch file thinktank.bat)

EXCEPTIONS.TXT (this file can be generated by running "Scan for Missing Content" from the AccuTrac tools and backup menu.)

SCREEN SHOT #1

SCREEN SHOT #2

Any additional notes you would like to add:

WARNING: If you do attach files, especially if you attach large files, this form could take as
long as several minutes to submit. Please be patient and wait for the "thank you" page.

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